How TradeWrench works
Every home has a record of the equipment built into it. It belongs to the address, not to anyone’s account, so it stays with the home when it changes hands. Here’s how to read it, add to it and keep track of it.
Ask a question
Answers come from this help center: a written answer when there is one, otherwise a short one from an AI assistant that reads it. It can’t see your account or change anything. Please don’t type your name, email or address.
In four steps
Look up a home
Type an address and pick the home from the list. Free, and no account needed.
Look up a home →Read its record
The furnace, water heater, heat pump, panel and more on file: how old each is, who installed it, what’s likely next and where each fact came from.
See a sample record →Fill in what’s missing
Permits miss a lot. Walk the house, photograph a label, or use “Fix or add to this record”. It goes on the home’s shared record.
How, step by step →Keep it in My homes
A free account keeps your homes in one list. Sign in with your email and a 6-digit code; no password.
Sign in →
What’s shared, what’s private
- The equipment on file, its age, who installed it, and where each fact came from.
- What a household adds: label readings, what’s in each room, something that’s gone, a service date. Marked as the household’s word until a label photo or a shop backs it.
- The next owner, buyer or tech sees it too.
- Your email. It’s used for sign-in codes and never shown to anyone or put on a record.
- Your list of homes, and how you said you’re connected to each.
- Who added what: your name and email are never shown with anything you add.
- Label photos are read for their text and then thrown away.
We never take names, phone numbers or email addresses from permits or any other record, and we never use records to contact the people who live in a home. Trust and privacy
Guides by who you are
Looking after your home’s equipment
How and how often, from the makers and safety groups, with the filters and parts each one uses. All 22 how-tos and parts →
- Check the air filter, and change it when dirtyCheck monthly, year round; replace 1-inch fiberglass about every 30 days, 1-inch pleated every 1-3 months, 4-5 inch media every 6-12 months, and check more often in wildfire-smoke season
- Have the furnace, air conditioner or heat pump tuned upEach fall, before heating season
- Test the CO alarm near fuel-burning equipmentMonthly (NFPA); Kidde and First Alert say weekly
- Clear and rinse the outdoor unitCheck monthly; clean yearly before cooling season
- Set the water heater to 120°FOnce
- Drain the water heater and test its relief valveTank models: after the first 6 months, then yearly; about every 6 months with hard water; lift the relief valve lever yearly; the valve’s label gives its own inspection schedule
Questions
Looking up a home
Is it free?
Yes, for homeowners, buyers, sellers, agents, inspectors and shops. Looking up a home needs no account. Companies that need data at scale will pay later.
Which homes can I look up?
Homes in the counties we cover in Oregon and Washington. The Coverage page lists each county and city, how many homes have equipment on record, and how far back the records go. See coverage →
What is on a home’s record?
The furnace, heat pump, air conditioner, water heater, electrical panel and other equipment on file for that address: how old each one is, which licensed business installed it, and what is likely to need work next. Every fact says where it came from. See a sample record →
How old is my furnace, water heater or air conditioner, and when was it installed?
The record shows the best date we have: a permit, or the date on its label. No date? It says “Age unknown”. A label photo settles it in 2 minutes. See a sample record →
More detail
A permit for the install dates it to the day it was issued. A label gives the date the maker printed on it, or the one coded in its serial number; equipment is never older than its made date. An installer’s tag, such as an Oregon minor label, dates the install too. With nothing dated, the age shows as “up to” the house’s age while that is within a typical life. Each one’s own page lists every record under “How we know each fact”, and records more than two years apart are shown side by side.
Why can’t I see who did each job?
Every job’s date and type is free, and so is the shop that installed each piece of equipment. The other shop names and the five-year cost estimate show once the heating, cooling and hot water labels are on record (appliances never block it), and stay with the home after a sale. See a sample record →
Where does it come from?
Public building permits first, then label photos, what households add and contractor job records. Every fact shows its source.
Why is something missing or wrong on a record?
Permits miss a lot: many water heaters and furnaces are replaced without one, and a permit says work was done, not always what went in. So “no permit on record” doesn’t mean the equipment is original. The people who live there can fill it in: walk the house, photograph a label, or use “Fix or add to this record”.
My address isn’t found. What now?
Check the house number and spelling, and pick your home from the suggestions as you type. If we don’t cover the area yet, you can ask to hear when we do (a free account): the address waits in My homes, we email you once, and the request ends after 12 months. It is never shown as anyone’s home.
Your account
Do I need an account?
No to look up a home, or to photograph a label and see what it says. To save something to its record (a label reading, a service visit) you sign in with your email when you press Save; no password, and what you typed stays on the page.
How do I sign in?
Press “Sign in”, type your email and press “Email me a sign-in code”. We email you a 6-digit code; type it in and you are signed in. There is no password. Your first sign-in creates the account, and you land on My homes. Sign in →
The code didn’t arrive.
It usually takes under a minute. Check your spam or promotions folder for a message from TradeWrench. After a short wait the sign-in page offers “Send a new code”, and “Use a different email” if there was a typo.
What do you do with my email?
We use it only to send your sign-in codes, the reminder emails you turn on for a home, and the one notice you ask for when an address comes into coverage. It is never shown to anyone, never put on a home’s record, and never sold or shared. Trust and privacy →
How do I delete my account?
On My homes, press “Delete my account” and confirm. Your email and your records (done dates, notes, costs, receipts and documents) are deleted, so download them first, and your list of homes ends. What you added to a home’s record stays on that home, with nothing that points back to you.
Can I download my records, for taxes or insurance?
Yes. On My homes, “Your records” shows everything you kept, by home, with what you spent each year, ready to print or save as a PDF. “Download everything” gives one ZIP: spreadsheets of every entry and of costs by year, and each receipt and document as its own file. Your records →
My homes
What does “Add to My homes” do?
It puts the home in your list on My homes. Then it asks how you are connected to the home. It changes nothing on the record and nobody else sees your list. If you aren’t signed in, it asks you to sign in first and brings you back.
What does “How are you connected to this home?” mean?
It’s your own word about the home: “I own it”, “I rent it”, “I’m buying it”, “I look after it” (a landlord or property manager) or “Just watching”. Nobody else sees it, and you can change it any time.
Can more than one person say it’s their home?
Yes. A couple, roommates, renters and owners can each add the home and say how they’re connected. It gives nobody control over the record: the record belongs to the address, not to an account, so no one can lock it or hide it from the next owner.
Can I change my answer or remove a home?
Yes, any time, from My homes. Removing a home from your list changes nothing on its record.
What is “Your home”?
Your own page for a home in My homes: a card for each piece of equipment and each appliance, what’s due first (with “Mark done”, “I had it serviced” and “How to”), and reminders. Open its record; what’s due is at the top, under Yours.
How do I keep up with filters and service?
Each piece of equipment’s page has “Your care”: what it needs and how often (the air filter, a yearly tune-up, the alarm tests). Press “I had it serviced” when a pro does the work and “Mark done” when you do it; the next date counts from there. You can change how often, or turn one off. Every how-to lists its sources.
Who sees my notes, costs and what I mark done?
Only you. They’re never on the home’s shared record, in any report or seen by anyone else, including someone else who added the same home. Deleting your account deletes them.
Adding to a record
Who sees what I add?
What you add about the equipment goes on the home’s shared record as the household’s word, so the next owner, buyer or tech sees it too. Your email and name are never shown with it.
What is “Walk the house”?
A room-by-room list of what a home usually has. For each one, take a photo of its label, press “Don’t have one”, or “Skip for now” if you aren’t sure. It takes about 3 minutes.
What happens to my label photo?
It is read for its text (brand, model, serial number, dates), then thrown away; we never keep the photo. Some are read by an AI service, Anthropic, which gets the photo and nothing about you. Nothing goes on the record until you check it and save. We log what each read found (label details only) and clear an unsaved reading after 30 days.
I can’t get a clear photo of the label.
Choose “Type it” (on a computer, “Type what the label says instead”) and type the model and serial number from the label. You check it before it is saved, just like a reading from a photo.
Something I added is wrong.
Use “Fix or add to this record” on the home’s page. Nothing on a record is erased: the fix is added as a new entry and the earlier one stays in the history, marked as replaced.
Privacy
Do you contact homeowners?
Never because of a record. We take no names, phone numbers or email addresses from permits or any other record. The only email we hold is one a person gives us to sign in, used only for what they asked for.
Can I see who lives in or owns a home?
No. We never show or keep the names of the people who live in or own a home, and no one can look them up here. A record is about the equipment: what is in the home, how old it is, and which licensed business installed it.
Is my name on my home’s record?
No. Records name the licensed business that did the work, never the people who live in a home. If you ever see a person’s name, phone number or email on a record, write to us and we remove it.
Do you sell my data?
No. There are no ads and no tracking cookies, and nothing about you is sold. We count page views without cookies to see which pages people use. Trust and privacy →
For shops and inspectors
Can other shops see my customers?
No. Your installed base, your due list and the job files you upload are seen only by your shop. A home’s record names the licensed business that installed the equipment, the way the permit does, but no one can pull up a list of the homes you’ve worked on.
How does a shop sign in?
Email sign-in for shops isn’t switched on yet. Write to us with your Oregon CCB or Washington L&I license number and we’ll send your shop its sign-in link. There is no password, and one link covers the shop. Guide for contractors →
Is there an inspector report or export?
Not today. Inspectors can look up any home we cover for free, set “Show what matters for” to Inspecting for the permit history, and use “Print summary” for a printable page. Guide for inspectors →
Still stuck?
Email us at hello@tradewrench.com. Tell us which page you were on and what you were trying to do.